Akahu is New Zealand's open finance platform. We make it simple to connect your financial accounts to other applications.
If you're having issues connecting your accounts, please check out the tips below, or contact our New Zealand-based team.
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If you don't see an email from us within 2 minutes, a few things could have happened.
For some payments, your bank may require you to complete a multi-factor authentication step. If you're seeing the message above, you'll receive an email from Akahu with a link to access MyAkahu. You can then decide whether to approve the payment and complete the multi-factor authentication step.
Your Customer Number can be found in Co-op's mobile app if you tap on Menu, then Settings, then Personal Details.
Akahu will generate a token if you grant ongoing access, so we don't retain your password.
Your User ID can be found in the email you received from Heartland when you first opened your account.
Your Access Number can be found in Kiwibank's mobile app if you tap on More, then look under your name.
Akahu will generate a token if you grant ongoing access, so we don't retain your username and password.
Our team is here to answer any questions that you may have.